Bespoke Gifts
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Personalised Gifts
Wood Craft
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Bespoke Gifts
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62 products
Bespoke Gifts is a family-owned business based in Ballybofey, County Donegal, Ireland. We specialise in creating personalised and custom-made gifts for all occasions, such as birthdays, weddings, anniversaries, and more. Whether you are looking for a unique Lego frame, a cosy cushion, a stylish mug, or a thoughtful card, we have something for everyone. Our products are handmade with love and care, using high-quality materials and techniques. We also offer fast and reliable delivery with An Post, so you can receive your order in no time. At Bespoke Gifts, we value our customers and their satisfaction. That’s why we always strive to provide excellent service and support, from the moment you place your order until you receive it. We are happy to answer any questions you may have, and we welcome your feedback and reviews. We believe that personalised gifts are the best way to show your love and appreciation to your friends and family, and we are honoured to be a part of your special moments. Visit our website to browse our wide range of products and find the perfect gift for yourself or your loved ones. Thank you for looking at Bespoke Gifts, and we hope to hear from you soon! 😊
Shop Policies
Return Policy
CANCELLATION AND RETURN
Cooling Off Period
In accordance with statute and regulation, you may cancel or return your order at any time prior to delivery of the products to you and for a period of 14 days after the delivery of the products to you without any reason (cooling off period). In that event, you must notify the Seller of your cancellation and arrange to return the products to them no later than 14 days after notifying them of your cancellation. The cost of returning such goods is a matter for you the customer.
If you cancel your order, the seller will refund to you the total amount paid by you in respect of the product together with the standard delivery charge on receipt of the goods from you, or on receipt of evidence that the goods have been returned to them, whichever is the earlier. If you have not yet received your order, then the seller will be obliged to refund the amount paid within 30 days together with the standard delivery charge.
The seller shall reimburse you using the same means of payment as used for the initial transaction.
The cooling-off period does not apply to certain purchases.
Examples are:
· Personalised or custom-made products.
· Products with a short shelf life that spoil quickly.
· Products that cannot be returned for health or hygiene reasons.
Damaged Goods
If your order arrives damaged, please contact the seller as soon as possible to arrange a replacement or refund.
DAMAGE/DEFECTS TO PRODUCT ON RETURN
If you cancel your order and return goods in accordance with the provisions of these Terms, you are obliged to take reasonable care of the goods prior to returning them. You are also liable for any diminished value of the goods resulting from handling of the goods beyond that necessary to establish their nature, characteristics and functioning. In the event that there is damage to the goods on return from you, the seller is entitled to withhold such portion of the refund due to you as is commensurate with the reduction in the value of the product by reason of the handling of the goods by you beyond that necessary to establish their nature, characteristics and functioning.