Seodra Dreams
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Jewellery
8 products
Gifts & Occasions
8 products
Occasions
6 products
Birthdays
6 products
Earrings
4 products
Bracelets
4 products
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Seodra Dreams
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IE
Shop Policies
Return Policy
I want you to be happy with your purchase, if for any reason you are not, please let me know immediately by email: [email protected] Refunds/Returns: - My refund policy lasts 14 days from the date of delivery. If 14 days have gone by since your purchase, unfortunately, I can’t offer you a refund or exchange. - To be eligible for a return, your item must be unused and in the same condition that you received it. - Please note that earrings are non-returnable for hygiene/safety reasons. - Sale items are also not eligible for refunds. - To return your product, please post it to: Sarah Cunningham, 22 Rye River Grove, Leixlip, Co. Kildare, W23 N8A0, Ireland. - You will be responsible for paying for your own shipping costs for returning your item. - Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. - Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund. - If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment. Late or Missing Refunds - If you haven’t received a refund yet, first check your bank account again. - Then contact your credit card company, it may take some time before your refund is officially posted. - Next contact your bank. There is often some processing time before a refund is posted. - If you’ve done all of this and you still have not received your refund yet, please contact me at [email protected]. Damaged or Defective Goods - I will do my utmost to ensure that your order arrives in perfect condition. - However occasionally damages do occur during transit, so in this case please contact me by email within 3 days of receipt to arrange a return. - At this point, I will offer you a refund or exchange depending on stock availability and agree on a cost of return postage. - Unfortunately, I am unable to refund any postage costs that have not been agreed with me in writing prior to sending. - Similarly, if you encounter any quality defects with your item(s) after receiving and using them, please contact me by email and I will do my best to rectify the situation as quickly as possible.
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