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PouffeLove
0 Followers
177 products
We are a company that specializes in providing high-quality footstools and benches for both homes and offices. Our primary focus is to offer a diverse range of footrest options, designed with meticulous attention to detail and crafted from top-notch materials. Our goal is to provide our customers with a comfortable and stylish footrest that enhances their relaxation and creates an ideal space for unwinding. We understand the importance of finding the perfect footstool that suits individual preferences and requirements. Therefore, we strive to offer a wide selection of models, ensuring that every customer can find something suitable. Aside from offering an extensive product range, we also prioritize excellent customer service. If you need assistance or guidance in choosing the right footrest, our team is here to help. You can reach out to us through phone or email, and we will be more than happy to provide you with the necessary support. In summary, we are a dedicated company focused on delivering high-quality footstools made from premium materials and designed with attention to detail. We aim to help our customers create an ideal relaxation space, both in their homes and offices. We take pride in our products and our commitment to exceptional customer service. Thank you for considering us, and we look forward to assisting you in finding the perfect footrest for your needs.
Shop Policies
Return Policy
Returns Policy Yes we accept returns. In light of recent events, we are extending our returns policy. We understand it may be difficult for you to return your item at this time. Please wait until you are able to safely do so and once your items arrive back to us in a new and unused condition, we will issue your refund. Please insure you include your delivery note inside the box so we are able to identify your order and issue your refund. You are responsible for returning the item to us at your expense. From previous customer feedback, we recommend Parcelforce or DPD Local for larger boxes and multiple box returns. Please ensure to take reasonable care of the goods so that they arrive with us in the same condition as they were delivered. Contact us if you have any more questions! There is a problem with my order We take the utmost care to ensure that every item sent out is in pristine condition and up to our high standards. Very rarely something may go wrong and this is not okay with us! If you have noticed any problems with your order, please email and our Customer Services team will do all they can to resolve the issue right away.I have received the wrong item in my order.If you have received the wrong item in your order, please email and our Customer Services team will sort you out with the correct item right away. More Information Please also refer to our Terms and Conditions before purchasing.
Shipping Policy
We would like to inform you that not all ottomans/benches displayed on our website are available for immediate shipping. All our ottomans are handmade, and the production time for an ottoman/bench, if it is not in stock, is usually 20 business days. If the ottoman is available in our warehouse, it will be shipped within 2-5 business days upon receipt of payment. Occasionally, the order processing time may extend up to 30 business days, especially for custom projects (such as a custom metal frame for an ottoman/bench). We encourage you to contact us directly via the chat feature on our website, WhatsApp at 086-792-1662, or our email at [email protected] before making a purchase.
How long will it take for my furniture to arrive ?
We would like to inform you that when placing orders for furniture, the delivery time is estimated to be between 20 and 30 business days. We strive to provide accurate information about the expected waiting period for each item, which is clearly indicated in the product description.
Email for a quote
Please email your delivery address to [email protected] for a shipping quote. Payment will be required upfront by bank transfer before any products are sent out for fraud and security reasons.
Large Orders Call for a quote
We reserve the right to charge extra delivery for large orders. Large orders (approx +5 units) may require a dedicated delivery service, which is outside of our standard delivery options and will need to be quoted for separately.