Adding Shipment/Postal Information

Once you have shipped your product to the customer, either via An Post standard post, Royal Mail, Parcel Force, DPD etc, you will need to notify the customer that the package is on the way to them.

You will do this by marking the order as shipped. This will generate an email to the customer.

From your order page, click on the required order and then click on Ship. Enter the postage carrier and the tracking number. If no tracking number is available, type in N/a or Standard Post.

 

It is imperative that this is completed for each order for two reasons:

1. It adjusts the stock quantity on your dashboard.
2. It creates an email to the customer to inform them that the order is on the way.