Once you place an order, you will immediately receive an order confirmation email and a receipt email from Stripe for your payment stating that your order is now processing.
- Your order email will detail each product you purchased.
- Your shipping costs will also be detailed in your order email.
- The Seller will be informed of your order once placed, and will begin processing your order.
- Once the Seller has finished processing your order, they will mark the order as completed, indicating that the product is now been dispatched. If a tracking number is available, it will be added as a note to the order at this stage.
Note: If you order from multiple sellers in one order, they will each send you a 'completed' order email to confirm that they have finished processing and confirm that the package is now on the way.
Note: When you process an order, you enter into a contract with the seller directly for the provision of the goods. This website is not a party to this contract. Orders are binding when an order confirmation is received by you from the relevant seller. If for any reason the seller is unable to accept your order, they will notify you of the unavailability of the goods. You can then cancel the agreement and the seller will refund you in full. You have a right to cancel your order for a period of 14 days and to obtain a full refund (exclusions apply).