Gift box – 12 Botanical Melts & Ceramic Burner


3 in stock

Item will be shipped in 1-3 business days
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Shipping Policy

Order and Shipping Confirmation
You will receive an email confirmation once your order has been successfully placed, it will
include your order number and shipping method. Please make sure your shipping address is
correct as we are unable to redirect goods once they are on route to you. Any incorrect address
details will often result in the parcel being returned to the sender, in which case you will be
charged for re-delivery. Thefarrowcollection will not be responsible for any misplaced or
unclaimed parcels by the courier company.
Delivery Time
Orders can take up to 1-3 business days to be processed and shipped. Orders will arrive within
4 to 7 business days after processing normally.
If you are buying products during promotional or festive periods, it may take a little longer for our
products to be delivered to you.
We are not responsible for delays outside our control. If delivery of the products to you is
delayed by an event outside our control (e.g. because of postal/courier delays, logistics or bad
weather), we’ll let you know as soon as possible.
Delivery Fee
All Customers are required to pay the delivery/shipping fee for any orders they place.

Refund Policy

Please see Return Policy 

Cancellation / Return / Exchange Policy

RETURNS & REFUNDS Please return your product after contacting Thefarrowcollection at within 14 days from the date of receiving the order. Products
must be returned in a clean and new condition, with all pricing, packaging and brand labels
secure. Thefarrowcollection will provide you the Return address by sending you an email upon
your request.
Please note that the Customer is responsible to pay the Shipping/Delivery fee when returning
the product. We recommend that all returns be sent using a traceable carrier.
Thefarrowcollection will not be held responsible for packages not received by us that were
returned without a tracking number.
We reserve the right to accept or reject a returns and refund request at sole discretion. We do
not accept requests in the following circumstances:

• Return/Refund request is made after 14 days from the date of receiving the product.

• Product is used and damaged by the Customer

• Incomplete product or partial order

• Fraudulent Return/Refund request 

Should you receive an incorrect or faulty product please immediately contact us within 24 hours
of receiving the product. The product needs to be returned within 14 days with return shipping
label. Upon receipt of the returned product we will assess its condition before authorizing a
refund or exchange.
If you receive your product and it has been damaged during shipment, please email us at right away. Include a description of the damages, and include
pictures if possible. This information is extremely helpful to us in making sure that our products
are packaged and shipped properly
For more information or to initiate a return request, please get in touch with our Customer
Support team by sending an email on